Club Board Goals & Objectives – An Update
Strategic Plan-2025-2029
On November 13, the three Boards will attend an all-day session, facilitated by the McMahon Group, to complete a draft of a new Strategic Plan. Our hope is to create a five-year plan of action that addresses current societal and economic conditions and commits to actions to meet the needs of current and future Club members. The entire Board contributes to these efforts. The Liaisons are the Executive Committee: Andy Altman, Judy Owen, Richard Zahner.
Capital Program
The goal is to establish a comprehensive five-year Capital Program based on the Strategic Plan aimed at identifying, developing, and securing funds for Club capital projects essential to maintaining and enhancing The Villages’ infrastructure and amenities. Working with Ryan Bell and Clay Curtin, our goal is to complete a needs assessment and estimate costs to be included in the next Budget. The Board Liaisons are Michelle Breslin, Larry Versaw, and Richard Zahner.
Community Experience
The goal is to develop a plan to improve Club member experience from existing amenities. We hope to keep getting better. Opportunities include closer coordination between Clubhouse and Pro Shop, improvement and expansion of our recreational activities and encouraging our many clubs. We hope everyone will invite family and friends to The Villages, confident they will experience welcome and beauty. Board Liaisons for Community Experience are Andy Altman, Diane Hallock, and Liz Kung.
Bylaws
The Club Board believes the Club Bylaws must be updated to complement the new strategic plan for the entire community and the Capital program and community experience goals of the Club Board. The process continues and more information on content and timing will be announced soon. The Board Policy Committee working on the Bylaws includes Andy Altman, Judy Owen, and Richard Zahner.
The Board welcomes your suggestions and comments.
The Villages three Boards of Directors attended a Board Orientation on the 12th of this month. The all-day program was facilitated by Paul Koojoolian an experienced senior executive in the Country Club industry. In the opening session he addressed best practices of Board and Management relationships, reminding us that Boards are responsible for policy, planning and oversight. Other topics included:
- Risk Management and Insurance
- Legislative Update
- Budgeting—Operations, Reserves and Capital
- Club and Association investment strategies
- Landscaping Issues
It was an informative day and a great way to hear about the priorities and concerns of the nineteen directors of the Club, Association and Homeowners’ boards. During the day we discussed the need to hold both the General Manager and the Boards accountable to accomplish the goals, objectives and projects we committed to at the beginning of this year. For our part, the Club Board has made progress on several of our goals:
Strategic Plan—With the Association and Homeowners we have contributed to a draft Strategic Plan document that will address the facilities and quality standards we expect for our Club and community. This annually updated document will become the basis for future projects, budgets and programs.
Five-year Capital Improvement Program—The Club Board approved a new policy to create and maintain a rolling five-year capital program. This will include a Facility Master Plan.
Bylaws and Polices Update—The Policy Committee drafted a redline version of the bylaws including a proposed Initiation fee and changes to capital collection and spending limits. Related polices have also been proposed and several approved. Your review and comments are welcome at a Town Hall Meeting in mid-October at the Clubhouse.
Technology Committee—This month the Board will consider forming an ad hoc Technology Committee to study options to Comcast and internet service providers.
It has been a busy two months as we adapt to the new Member Portal, Online Villager and the new Cobalt management system. The Club Board appreciates your patience, suggestions for improvement and good will.
Thank You!
—Richard Zahner Villages Golf & Country Club Board President