Gate Access updates notifications improves reliability for residents

In a recent update to its notification services, ABDi has transitioned from text message notifications to push notifications for Gate Access alerts. The change comes in response to ongoing delays in text message delivery caused by cellular providers, which have impacted residents’ timely receipt of notifications.

Why the Shift to Push Notifications?

ABDi explained that although they send notifications to cell providers immediately, carriers are frequently delaying their delivery. To ensure residents continue receiving real-time alerts, ABDi is encouraging the use of push notifications via the GateAccess app, available for both iOS and Android devices.

Getting Started with Push Notifications

Residents can switch to push notifications by following a few easy steps:

  1. Download the GateAccess app from either the iOS App Store or Google Play.
  2. After installing, allow notifications by going to Settings on the phone.
  3. In Settings, navigate to Notifications > GateAccess, then Allow Notifications.

iPhone users, in particular, have the flexibility to choose how notifications appear on their device, selecting from options like Lock ScreenNotification Center, and Banners.

Why Push Notifications Work Better

Unlike text notifications, push notifications are sent directly through the GateAccess app, bypassing cellular provider delays and offering a more reliable communication method. With this streamlined approach, residents can be alerted as soon as guests arrive or security updates are available.

ABDi’s recommendation aims to improve communication efficiency and ensure residents remain informed about important updates in real time.

In addition to more reliable notifications, switching to push notifications on the GateAccess app allows residents to manage their guest list directly from their phones. With just a few taps, residents can add or modify guest information, granting them control and convenience in overseeing access to The Villages front gate. This user-friendly feature ensures that residents can maintain up-to-date guest lists and stay informed of arrivals—all at the touch of their fingertips.

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