October is National Fire Prevention month. Special Projects and Sustainability Services is kicking off monthly reminders for Villagers to be fire safe. The Villages has a wonderful Emergency Preparedness Committee and an Ad Hoc Fire Safety/Firewise Committee that regularly reminds Villagers to be prepared for disasters and fires.
Each year the Villages Association sends out a questionnaire to document that homes have working smoke alarms and CO2 detectors. This is to comply with Policy Apo 408—Smoke Detectors Installation, Maintenance, Repair and Replacement.
Smoke alarms should be tested at least once a month simply by pushing the test button. Replace smoke alarms when they are ten years old or don’t respond to testing.
Member App now ready for The Villages
The last of our new technology tools rolls out into the palm of your hands—The Villages Golf & Country Club mobile app (a.k.a. Member App). This mobile app displays at a glance The Villages’ top events and information, including The Villager Online news and push notifications. With a tap, you can quickly get to popular interests, news, numbers and important content as well as another convenient way to book a tee time or make a dining reservation.
Tailored Member App content and functionality that differs from the Member Portal
Notifications (Bell icon top right) – Once a notification’s released, the alert comes across your mobile screen and, if missed, a red circle icon will appear at the top right of the Bell indicating the number of notifications you have.
Profile – Settings (green gear icon) takes you to important options to activate or opt-out. To increase your connections to your community, we encourage you to tap options to green to make options active—especially Add App Notifications.
Alert Us – This tile connects you to Public Works, with submitting a Work Order at your fingertips. Alert Us also is the place to contact Public Safety and give your guests gate access.
Member ID – This QR Code will be another way to make a purchase at The Villages. It’s coming soon!
Ready for you to download!
Option 1: Tap the appropriate button (Apple, App Store; Android, Google Play) on your mobile device.
Option 2: Go to the Apple App Store or to Google Play Store and type The Villages Golf and Country into the Search bar. Make sure it has our Bell Tower logo. Once downloaded and installed, your login is required. Please log in to the app with the same login credentials that you use for accessing the new Member Portal.
Option 3: Open the camera app on your phone and scan this QR code.
Need Assistance?
If you dont have access to the Member Portal, go to the Villages Support site and fill out the I Still Need Help form.
If it’s a download issue, go to the Support site and view our Video Tutorial Downloading the Member App.
Or attend the next WOW session. WOW sessions will be ongoing on an as-needed basis.Thank you for being a valued member of The Villages community.
We hope you enjoy the extra convenience of The Villages online!
Maintenance Emergencies and/or Advice
The Maintenance Services Department’s general work hours are Monday through Friday, 8 a.m. to 4:30 p.m. If you experience a maintenance emergency during those hours, please call the office right away at 408-223-4670. Even if you are certain the emergency is your responsibility, Maintenance Services can provide a list of contractors that are familiar with The Villages and may be helpful for the repair.
If a maintenance emergency occurs outside of the general work hours or during a holiday, please call Public Safety at 408-223-4665. The Public Safety Department will contact the Maintenance Area Supervisor and/or the appropriate contractor. Together, they will all help to resolve your maintenance emergency.
