You may have heard, as part of “Getting on the Road to the 21st Century,” The Villages’ GM office, with the support of the Club Board, chose Cobalt—an enterprise system that better automates the Villages business operations, eliminating resource and time-intensive tasks. With a go live of July 1, Cobalt launches many business-critical operations beginning with accounting, various point of sales (POS) such as Food and Beverage and Pro Shop, work orders, and new resident welcomes. Villagers can expect the Clubhouse, Bistro and the Pro Shop receipts to look different, with more itemized details. Other improvements include a smoother work order end-to-end process with increased capabilities, and accounting automation that eliminates PayLease, which will be replaced by a more robust automated monthly billing where residents get a deeper view into their Club charges. Did we mention Tee Times? The July 1 go live includes scheduling your Tee Time online! Enhanced communications and online presence will launch following July 1. The team is working to put the final touches on phase-1—delivering a new sharper look, greater Member site organization (formerly Resident Portal), and faster speed, to name only three.
July 1 marks Phase 1 with Phase 2 scheduled for this fall. Come fall, The Villages’ activities will broaden to online court reservations. For our restaurant, the Clubhouse streamlines its online dining reservations, including automated floor management to improve your dining experience. This technology rollout comes in phases throughout the year. Look for future communications to keep you in pace.
